Aihotey LLC ("we," "our," or "us") is committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our software applications, websites, and related services (collectively, the "Services"). Please read this policy carefully. By using our Services, you agree to the practices described herein.
1. Information We Collect
Personal Information: We may collect information that identifies you personally, including but not limited to:
- Name, email address, and contact details
- Account credentials (username and password)
- Billing and payment information
- Profile information you provide (e.g., educational background, preferences)
Usage Data: We automatically collect certain information when you access or use our Services, including:
- Device type, operating system, and browser information
- IP address and general geographic location
- Pages visited, features used, and actions taken within the application
- Date, time, and duration of usage sessions
- Crash logs and performance data
Cookies and Tracking Technologies: We may use cookies, web beacons, pixels, and similar technologies to collect usage data, remember your preferences, and improve our Services.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To provide, operate, and maintain our Services
- To create and manage your account
- To personalize and improve your experience
- To process transactions and send related information (e.g., confirmations, invoices)
- To communicate with you, including responding to inquiries and sending updates, newsletters, or promotional materials (with your consent where required)
- To monitor and analyze usage trends to improve functionality and performance
- To detect, prevent, and address technical issues, fraud, or security threats
- To comply with legal obligations and enforce our terms
3. Sharing of Your Information
We do not sell your personal information. We may share your information in the following circumstances:
- Service Providers: With third-party vendors who perform services on our behalf (e.g., hosting, analytics, payment processing, customer support), subject to confidentiality obligations
- Legal Requirements: When required by law, regulation, legal process, or governmental request
- Protection of Rights: To protect the rights, property, or safety of Aihotey LLC, our users, or the public
- Business Transfers: In connection with a merger, acquisition, reorganization, or sale of assets, in which case your information may be transferred as part of the transaction
- With Your Consent: When you have given us explicit permission to share your information
4. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you with our Services. We may also retain and use your information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements. When your information is no longer needed, we will securely delete or anonymize it.
5. Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
6. Your Rights and Choices
Depending on your jurisdiction, you may have certain rights regarding your personal information, including:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information, subject to certain exceptions
- Opt-Out: Opt out of receiving marketing communications at any time by following the unsubscribe instructions in our emails or contacting us directly
- Data Portability: Request a portable copy of your data in a commonly used format
- Withdraw Consent: Where processing is based on consent, you may withdraw it at any time
To exercise any of these rights, please contact us using the information provided below.
7. Children's Privacy
Our Services are not directed to children under the age of 13 (or the applicable age in your jurisdiction). We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child, we will take steps to delete such information promptly. If you believe a child has provided us with personal information, please contact us immediately.
8. Third-Party Links
Our Services may contain links to third-party websites, applications, or services. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party services you access through our Services.
9. International Data Transfers
If you access our Services from outside the United States, your information may be transferred to, stored, and processed in the United States or other countries where our servers or service providers are located. By using our Services, you consent to such transfers. We will take appropriate measures to ensure your information is protected in accordance with this Privacy Policy.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Effective Date" at the top of this page. We encourage you to review this Privacy Policy periodically. Your continued use of our Services after any changes constitutes your acceptance of the updated policy.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Aihotey LLC
Email: privacy@aihotey.com